Meet the Team

Tim Patronik

Managing Director

Tim has been with the Meridian family for over 20 years and has been a driving force in growing the international business units in Europe and AsiaPac.  In addition to his role of UK Managing Director, Tim serves as Senior Vice President of International Operations for our parent company, Meridian Group International.  He is also the Board Chairman of Meridian unit Concat AG, based in Bensheim Germany.  Prior to joining Meridian, Tim was President and part-owner of Chicago USA based Comtech Group, a technology reseller and services company, which was wholly acquired by Meridian in 2000.  Earlier in his career, Tim held various sales and engineering positions at IBM and Boeing. 

Tim shares his time working from the Chicago HQ office and Meridian locations in the UK and Germany.  Outside of work, Tim prefers to be on his mountain bike or in his hiking shoes, always searching for new trails to conquer.   

phil hyams

Phil Hyams

Sales Director

In his 21 years with Meridian, Phil has worked in almost every sales role imaginable on his journey to becoming Sales Director. A veteran of hundreds of successful client engagements, he is well-known in the industry for his expertise in finding solutions that combine technical innovation with demonstrable business value.

While he’s always happy to talk tech, Phil is in his element when clients need help with the commercial aspects of a deal. His methodology for calculating total cost of ownership has helped many clients weigh the benefits of moving to new platforms, and he gets great satisfaction from coming up with smart deals that make innovative solutions affordable for companies of any size.

Phil’s role also includes onboarding new vendors—a key part of Meridian’s strategy as it continues to diversify. His strong commercial sense has helped Meridian build a carefully selected portfolio of hardware, software and services that combine to meet practically any client’s needs.

Outside of work, Phil likes to keep fit and spend as much precious time as possible with his partner and three young children.

andy haley

Andy Haley

Director of Managed Services

For the past decade, Andy has specialised in helping IT companies extend their core strengths in infrastructure services into the cloud—with a strong track record of success. So, when Meridian started looking for a strong candidate to head up its new managed services division, Andy’s name was top of the list.

In the IT sector, change is the only constant, and Andy sees that as a positive: there’s always something new to learn, and you’re always working with smart people. In helping Meridian extend its business model to include managed services, his chief role is to help the team think about new ways of delivering solutions, even if it takes them outside their comfort zone at first.

As a result, over the past two years, Andy has helped to shape a comprehensive managed services business that integrates seamlessly with the rest of the business, taking advantage of Meridian’s long-standing expertise in sales and technical services, and adding new capabilities such as a 24/7 service desk and security operations centre.

Besides work, Andy’s kids are his top priority—but if he ever has a spare moment, he’ll probably spend it doing something strenuous: he competes in ultra running and cycling races and enjoys all kinds of sport.

charlotte

Charlotte Lloyd

head of marketing

When Meridian asked Charlotte to join the team in 2016, she knew she was in for a challenge. As the business expanded, it needed a new marketing strategy that would help new and existing clients understand what Meridian now brings to market: a complete, integrated set of services for building end-to-end solutions across the whole spectrum of on-premises and cloud systems, software, AI and security. The best thing about Charlotte? She knows how to get things done. At her very first management meeting, she laid out a plan for a customer-focused marketing strategy that would harness Meridian’s two greatest assets: its unparalleled technical expertise, and its satisfied clients. Thanks to Charlotte’s creativity and drive, the rest is history. Today, if you want to know what Meridian can do for your business, look no further than the case studies webpage to hear clients explain the benefits of working with Meridian in their own words. Outside work, Charlotte likes to spend most of her time with her family. She lives with her husband and two kids in Nottingham.
chris

Chris Carter

Head of Technical Services

Infrastructure management and consultancy has always been the heart of Meridian IT’s business, and Chris takes pride in managing what is widely considered the best technical services team in the industry.

When clients engage with Meridian IT for support or about a new hardware implementation, upgrade or migration, Chris and his team of consultants are involved from day one of the presales process through to the final delivery of the project, ensuring that the client always has direct access to the deep technical expertise they need to achieve their goals.

Meridian IT also relies on the strength of its technical services team to support its own infrastructure: Chris and his colleagues designed and implemented Meridian IT’s cloud. They work closely with the managed services team to ensure the platform delivers the scalability, flexibility and availability that clients need, 24/7.

Three decades into his career, most of Chris’s day-to-day work now involves managing and supporting his team but he never misses the opportunity to get involved in the hands-on work of solving deep technical challenges. Several of Meridian IT’s clients have relied on his expertise for 20 years or more, and he is always ready to assist whenever they call.

In his personal life, Chris is married with a son, who also now works in the IT industry for another Business Partner.

sonia

Sonia Perez-Mourin

Administration & Finance Manager

As Meridian’s portfolio has broadened, the complexity of running the business has grown. Sonia’s team is responsible for managing that complexity and keeping all the back-office processes running smoothly and on schedule.

In practice, that means ensuring that orders are placed, suppliers paid, invoices issued, and audits completed on time. While these may not be the highest-profile aspects of delivering a major IT project, nevertheless, it’s vital to handle them correctly and efficiently.

Sonia also has a significant role supporting the rest of the Senior Management Team with compliance. In particular, she oversees Meridian’s ISO 9001 and ISO 27001 certifications, assuring clients that service quality is continuously improved and that the company’s policies & processes surpass the relevant standards.

On a lighter note, Sonia enjoys the good humour and team-focused environment at Meridian and is known throughout the company for her spectacular taste in shoes. She is already planning her footwear for the next Christmas Party.

Alex Boulton

Head of Project Management Office

Alex has worked in the IBM Business Partner community for over 30 years, he has a technical background and has been working in the infrastructure & software technical projects arena for over 20 years.  As Head of PMO Alex is able to bring this experience to Meridian’s clients and their projects.

 

Ensuring that each project is a success relies upon a repeatable, structured and controlled approach taking into account the technical variances of each.  Meridian’s templated TRANSFORM methodology combines Prince2 & Agile to bring the control and flexibility to achieve great results every time.

 

Alex and the PMO work closely with all the Meridian teams to make sure that our clients receive the best service possible. 

 

Back at home, Alex is married and has 2 sons, the younger is at school helping Alex to re-live his mathematical childhood and the other restores classic cars, which isn’t helping in the mid-life crisis!  Alex is a keen table tennis player and hopes one day to return to the harness of a hang-glider and enjoy roaming the skies.

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