Here at Meridian IT, we understand how important it is to ensure every aspect of your complex IT environment is supported & maintained to the highest degree possible. Along with supporting your IBM Hardware infrastructure, maintaining your IBM Software is just as fundamentally important to deliver a seamless support coverage model. Whether you have a requirement for support on your IBM SW Operating Systems or the IBM Software Applications you are running, Meridian IT have you covered.
IBM Software Maintenance is a remotely designed delivery support engine to help diagnose & resolve common problems with IBM Operating Systems & IBM Application Software. It provides access to highly-skilled IBM specialists with links to IBM’s worldwide labs. Therefore allowing swift problem determination & resolution. Meridian IT only provide fully backed off IBM Software Maintenance services. This ensures our clients receive the best-in-class service direct from the OEM.
Explore this service:
01
End of Service
Quite often we find clients find themselves in situations whereby they need to remain on a version of IBM Operating System or IBM SW Applications. Meridian IT can offer IBM Extended Support agreements to provide those extra months or even years of support. Once IBM SW products have reached the end of base support for a specific version or release.
02
Passport Advantage Subscription & Support
Meridian IT provides clients with IBM SW Applications the ability to entitlement for product upgrades, fixes, and fix packages. It will also provide the client with access to new code defect support direct from the IBM labs and their world class development team. Remote SW usage advice, guidance & defect support that’s always on – 24×7 depending on your severity.
03
Microcode Analysis
It’s essential to stay up to date with your security patches, and other IBM microcode patches. Improve system availability & minimise downtime and the risk of security exposure. At Meridian IT, we provide you with that peace of mind by ensuring you have proactive IBM Microcode service in place, keeping your microcode up to date & correct.
04
Media Retention Services
Meridian IT can help protect your data privacy by allowing you to keep any damaged data media components – hard disk drive (HDD), solid-state drive (SSD) or flash memory. Data security is of paramount importance in today’s world. To keep your sensitive data under control and in accordance with security requirements, you need a secure, cost-effective solution to retain defective media components. Meridian IT can include IBM Media Retention Services to give you that level of control.
05
Flexible Contracts
Meridian IT can offer a flexible and easy way to purchase SWMA, consolidating multiple systems and offering multiyear options in a combined rolling contract.
Contact us
Let’s talk.
Find out more about Meridian IT
Interested by our Software Maintenance? Why not find out more about Meridian IT and what we offer. Meridian IT UK, a leading provider with 30 years of experience in IT Managed Services, Cyber Security, and Cloud solutions, boasts a strong partnership with IBM as a Platinum Partner.
